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Assistant Community Manager
Location
Moorpark, California, United States
Work type
Onsite
Employment
Full Time
Experience
0-3 years
Compensation
$27 - $29 per hour
Posted
2d ago
Summary and responsibilities
Role overview
Summary
The Assistant Community Manager will support the Community Manager in maintaining compliance with regulations, processing paperwork, managing resident accounts, and handling resident inquiries and complaints for a 190-unit senior community. This role involves ensuring timely resident recertifications, maximizing rental income, and fostering positive relationships with internal and external stakeholders.
USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.
When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.
We are seeking an Assistant Community Manager for our 190 Unit Senior Community located in Moorpark, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a full-time work schedule. We offer a competitive salary depending on experience starting at $27 - $29 per hour.
Essential Duties and Responsibilities:
Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.
Ability to understand and present information
Ensures paperwork is completed accurately and processed as directed by the Community Managers, Compliance Department and/or third party.
Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each
Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines.
Ability to use critical thinking to solve problems
Works collaboratively with others to reach a community/company goals.
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Consistent efforts to maximize rental income.
Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents
Assists community manager with review of community financials and expenses.
Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.
Develops and maintain positive, professional relationships with internal and external stakeholders.
Handles resident complaints, concerns, and special requests as directed by the Community Manager
Monitors marketing efforts and develop new strategies as
Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
Completes required monthly trainings
Uses proper personal protective equipment (PPE) when completing a task
Addresses and reports any potential safety hazards to supervisors immediately upon discovery
REQUIRED SKILLS:
A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit)
Computer skills in Microsoft Word, Excel and Outlook
EXPERIENCE & EDUCATION:
Strong skills in customer service and sales
Experience in YARDI Voyager is a plus
Must have a valid driver’s license from the state in which you reside
High School Diploma or GED preferred, but not required
Updated 2d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-3 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$27 - $29 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
USA MULTIFAMILY MANAGEMENT, INC.
Team size
Growing team
Location
Moorpark, California, United States
USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. They develop, build, own and manage properties throughout California and Nevada, specializing in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.
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Assistant Community Manager
Moorpark, California, United States • Full Time