Assistant Property Manager
Location
Charlotte, North Carolina, United States
Work type
Onsite
Employment
Full Time
Experience
2+ years
Compensation
Compensation not disclosed
Posted
12h ago
Summary and responsibilities
Role overview
Summary
The Assistant Property Manager supports the Property Manager in the overall operation of the property, focusing on generating satisfactory cash flow, fostering positive resident relations, and ensuring optimal resident retention. This role involves managing residency inquiries, processing paperwork, leasing apartments, conducting market surveys, and assisting with budget administration.
Position Summary:
The Assistant Property Manager responsible for assisting the Property Manager with the overall management of the property. Along with the Property Manager the Assistant Property Manager generates satisfactory cash flow, positive resident relations and optimal resident retention. The Assistant Property Manager will also regularly communicate with all necessary Milhaus employees, outside vendors and other individuals as deemed necessary to fulfill the responsibilities of the position.
Key Job Duties and Responsibilities
Performs all functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries.
Processes confidential or other paperwork relating to residents in a timely manner.
Leases apartment homes. Included in the overall responsibility of leasing apartments is handling telephone inquiries, greeting future residents conducting tours, taking/processing applications and deposits, following up with all future residents, and ensuring that leases are renewed on a timely basis.
Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.
Conducts market surveys and makes marketing recommendations based on an analysis of the surveys.
Composes flyers and/or other media material for use in promoting residency, as requested.
Conceives, develops and helps implement promotional ideas.
Completes weekly traffic analysis reports and other reports as required.
Makes community contacts with employers, real estate agencies and others as part of the corporate and community outreach program.
Accepts and records checks, money orders and certified checks for daily deposits.
Ensures that all financial reporting, records and paperwork is performed correctly and in a timely manner.
Reports any property loss on liability related incidents to Milhaus Risk Management on a timely basis.
Reports any work-related injuries to Milhaus Human Resources on a timely basis.
Processes evictions and attends court appearances, if required.
Assists with preparation and administration of the community operating budget, including control of monthly expenses.
Completes move-in and move-out inspections as directed by supervisor.
Complies with all local, state and federal regulations as well as all company policies and procedures.
Manages property in the temporary absence of the Director of Residential Services (Property Manager)
Other duties as assigned by supervisor.
Requirements
Minimum two years of progressively responsible experience
High school diploma or equivalent
Valid Driver’s License
Excellent oral, written and interpersonal skills
Experience in budget planning and expenses monitoring
Computer skills sufficient to enter reports and daily operations data into a compute
Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations
Benefits
Health, Vision, & Dental insurance
HSA account with employer match of $600/FSA for dependent care
Short-Term Disability
Company Paid Long-Term leave
Disability and Life Insurance
401K Match
4 weeks accrued PTO
11 Paid Holidays
Competitive discounts on apartments
Tuition/Certification Reimbursement
Wellness Bucks Program
Wellness Program and Competitions
Paid Maternity & Paternity Benefits
Employee Assistance Program
Pet insurance
More!
Updated 12h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2+ years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Milhaus SRG
Team size
Growing team
Location
Charlotte, North Carolina, United States
Milhaus SRG is a national award-winning, vertically integrated multifamily developer, owner, and operator specializing in Class A residential assets. Formed through the spring 2026 merger of Milhaus and Sares Regis Group (SRG) Residential, the combined platform brings together more than 30 years of expertise in multifamily development, construction, and third-party property management across more than 20 major U.S. markets.
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Assistant Property Manager
Charlotte, North Carolina, United States • Full Time