Associate Property Manager

TOK is seeking a talented Associate Property Manager who will be responsible for protecting, maintaining, and enhancing the value of commercial real estate assets in order to maximize the property owner’s financial return and for the benefit of the tenants and the Company. This is accomplished by independent direction and coordination of the property’s operational and financial activities, leasing, and marketing. This employee represents the property owner to both the tenants and the public.

As an Associate Property Manager, a typical day includes performing these essential duties and responsibilities:

• Acts as coordinator to ensure that company fully meets and exceeds contractual property management obligations. Responsible for all management-related duties in order to best serve each property, representing the owners as ‘clients’ and tenants as ‘customers’.

• Manages portfolio in efforts to protect, maintain, and enhance the value of certain assigned commercial real estate assets in order to maximize the owner's financial return and for the benefit of the tenants, clients, and the Company.

• Reviews and enforces all terms of leases, insurance and service contracts. Understands and upholds all terms and conditions of property management agreement and explains to client as needed the extent and scope of management responsibilities, services to be performed, and costs for services.

• Develops property budgets with annual projections for anticipated income and budgeted operating expenses and capital improvement expenditures for client’s approval.

• Visits properties and reports property conditions (preventive and emergency) to the property owners with assistance from the maintenance team.

• Oversees the maintenance of property conditions (preventive and emergency), contracts for and oversees capital improvements and alterations, renovations or reconditioning of property as specified in property management contract, or per the owner’s directions or lessee’s agreement.

• Oversees collection of rents and other tenant charges.

• Coordinates bidding process with vendors.

• Directs disbursement strategy on behalf of clients.

• May contact utility companies to arrange for transfer of service for tenants and owners.

• Oversees preparation of financial statements and reports on status of properties to include annual budget preparation, monthly bill coding, financial document preparation, review and analysis including cash flow, income statement, general ledger, A/R & A/P, delinquencies and balance sheet.

• Coordinates and logs tenant calls/requests with maintenance and/or repair personnel.

• Maintains key log and organization of all keys for property.

• Participates in the on-call rotation for after-hours and emergency services related to the property management portfolio, ensuring prompt response and resolution to urgent issues. Property Managers are on call approximately 3 weeks out of the year.

• May assist with eviction of tenants in compliance with lease terms, court order, and directions from legal counsel and owner.

• Tracks tenant insurance and contact information.

• This position serves as a support role to a minimum of 2 property managers (Senior Manager, Commercial Manager).

• Transitions to lead manager on their own portfolio after approximately 90 days.

• Provides support to owners and work with Title Companies in the event of sale, appraisal, refinance, or account changes.

• Reliable and predictable attendance required.

• Other duties as assigned by Management.

Essential knowledge, skills and abilities needed to succeed as an Associate Property Manager:

• College degree strongly preferred. Experience in property management as either an assistant or manager is preferred.

• Will be able to use the Yardi lease management system to include but not limited to: creating budgets, producing monthly financials, sending out tenant rent statements, correcting and approving invoices.

• Displays excellent oral and written communication skills and proficiency in necessary computer software.

• Ability to work under pressure in a fast-paced environment, time management, communication and organizational skills.

• Demonstrate the ability to maintain professional relationships with owners, tenants, vendors, and staff while providing high levels of service to owners and tenants by communicating clear and timely responses to issues, requests, problems, and regular reporting.