Assistant Property Readiness Coordinator
Location
Arlington, Virginia, United States
Work type
Hybrid
Employment
Full Time
Experience
0-2 years
Compensation
$18 - $25 per hour
Posted
3d ago
Summary and responsibilities
Role overview
Summary
The Assistant Property Readiness Coordinator oversees seamless move-ins and move-outs for single-family properties, coordinating 'Make Ready' maintenance projects and ensuring top-tier customer service. This role involves extensive communication with residents, vendors, and internal teams to maintain property standards and enhance resident satisfaction.
What You’ll Do
Oversee Move-Ins & Move-Outs
Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.Coordinate Make-Ready Projects
Organize repairs, cleanings, and other services between Resident turnovers.
Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.Champion Resident Satisfaction
Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.
Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.Collaborate with the Leasing Team
Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord/Investor clients stay informed.
Provide concierge-level service by educating Investors on property statuses and potential upgrades.Maintain Detailed Records
Accurately document all interactions and property details in our software systems.
Keep digital and physical records updated for compliance and accountability.
Who You Are
Customer-Focused: You genuinely enjoy helping people and understand the importance of creating positive experiences for Residents.
Detail-Oriented: You notice the small things that make a big difference in property condition evaluations and make-ready processes.
Organized & Flexible: You can juggle multiple tasks, re-prioritize as needed, and keep projects running on time.
A Clear Communicator: You can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing.
Tech-Savvy: Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates.
Locally Based: You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.
Interest in Real Estate: Whether you’re exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you’re eager to learn about single-family property management.
Qualifications
High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
Experience in a customer-facing or project coordination role is a plus.
Valid driver’s license and reliable transportation for on-site visits.
Ability to pass background checks in accordance with local regulations.
Updated 3d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-2 years
Certifications
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$18 - $25 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Real Property Management Pros
Team size
Growing team
Location
Arlington, Virginia, United States
Real Property Management Pros is a locally owned franchise of North America’s largest residential property management organization, focused on single-family property management and delivering exceptional resident experiences.
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Assistant Property Readiness Coordinator
Arlington, Virginia, United States • Full Time