Middle Office - Officer
Location
Bangalore, Karnataka, India
Work type
Onsite
Employment
Full Time
Experience
0-1 years
Compensation
Compensation not disclosed
Posted
4h ago
Summary and responsibilities
Role overview
Summary
Oversee day-to-day transactional responsibilities within the Middle Office team, supporting premier investment management clients globally. Ensure timely service delivery, client query resolution, and adherence to SLAs, while also contributing to risk management and new market initiatives.
In this role, you will work with State Street Middle Office team from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment.
This position is for Junior level responsibility within the Middle Office Services operations. The team is responsible for end-to-end service delivery for majority of the Middle office Trade Management functions. The candidate is required to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolved matters to manager for best resolution solution.
As Officer, you will:
Support a large international Investment Management Client
Provide a high standard of support to both internal or external clients
Embrace State Street’s “corporate values” and support a work environment reflective of those values
Effectively communicate with clients, custodians, brokers, managers, and peers within State Street
Be a strong team player and demonstrate dedication to group and company goals
Demonstrate professional maturity and effective time management
Manage the team as a secondary responsibility with managing the process as primary
Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions
Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner
Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s
Ensure all trades, transactions processed and settlements managed on a daily basis
Participate in review meetings [ Internal, Client ]
Facilitate new market initiatives setup
Contribute to team initiatives around audit, risk management
Complete special tasks and projects assigned by the supervisor or manager.
What we value:
Excellent attention to detail
Must be responsible and take ownership to the job which is allocated
Must be organized and able to multi-task often working to tight deadlines.
Must have demonstrated an ability to handle numerous activities and to prioritize work effectively.
Must be pro-active and be a problem solver
Must be highly professional interacting with several departments within the company
Must be flexible often dealing with ad-hoc queries from clients.
A team player
Must demonstrate an understanding of the risks involved in the processes and reflect this in their approach to work prioritization
Flexibility to work in shifts (Night Shift – 8 PM onwards).
Education & Preferred Qualifications:
Degree in Finance, Accounting, business management preferred.
Understanding of the Investment Management industry, with a minimum 2 years prior business experience.
Understanding of Investment Manager Operations, particularly around processes and key deliverables
Proven ability to communicate in a clear, concise and professional manner
Strong time management skills with the ability to prioritize under pressure
Good understanding of F2B trade lifecycle.
PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel.
Updated 4h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
State Street
Team size
Growing team
Location
Bangalore, Karnataka, India
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
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Middle Office - Officer
Bangalore, Karnataka, India • Full Time