RESIDENTIAL ESCROW ASSISTANT

As a key contributor to the escrow team, the Escrow Assistant plays an essential role in supporting the execution of residential real estate transactions. This position partners closely with Residential Escrow Officers to ensure transactions move efficiently from contract to closing.

The Residential Escrow Assistant is responsible for supporting both the administrative and transactional components of each file, including reviewing contracts, preparing closing documents, maintaining file integrity, and assisting with financial balancing. This position requires a detail-driven professional who thrives in a fast-paced environment, enjoys managing multiple high-value transactions, and takes pride in delivering a smooth, stress-free closing experience for every client. Success in this role relies on strong communication, organization, and the ability to deliver a high level of service to both internal and external partners.

WHY JOIN US:

• Paid Training and ongoing development opportunities

• Excellent schedule: Monday-Friday 8am-5pm

• 11 Paid holidays

• Competitive PTO accruals with no waiting period

• Comprehensive benefits package, including medical, dental, vision, 401(k) with employer matching and company paid life insurance and more

CHARACTERISTICS OF THE RIGHT PERSON FOR THIS ROLE:

• Detail-Oriented: Maintains a high degree of accuracy across document preparation, data entry, and file management.

• Organized & Efficient: Able to manage multiple transactions and completing priorities in a high-volume environment.

• Customer-Focused: Provides professional, courteous service while maintaining confidentiality of sensitive information.

• Adaptable Under Pressure: Demonstrates flexibility and composure when managing shifting priorities and deadlines.

• Exceptional Communicator: Clear and concise in both verbal and written communication; effectively partners with internal and external stakeholders.

• Accountable: Takes ownership of assigned tasks and follows through to ensure timely and accurate completion.

• Process-Driven: Follows established policies and procedures while maintaining consistency and compliance.

• Collaborative: Works closely with Escrow Officers and team members to support efficient and seamless closings.

• Strong Communicator: Clearly and effectively communicate, through written and verbal channels, with both internal and external audiences, including but not limited to, internal teams, clients, lenders, and attorneys.

• Analytical Thinker: Able to interpret title commitments, financial figures, and legal documents with sound judgment and attention to detail.

YOU'LL NEED THESE SKILLS & QUALIFICATIONS TO BE SUCCESSFUL:

• Strong alignment with the company’s core values, using them to guide day-to-day work and decision making.

• High school diploma or equivalent;

• Active title insurance license or ability to obtain one within the first six months of employment;

• Ability to pass a background check.

• 1 – 3 years of experience in escrow, title, or a related office environment preferred.

• Experience reviewing real estate contracts and assisting with preparation of closing statements and documents.

• Ability to maintain transaction files, including data entry, document management, and file-level organization.

• Understanding of title commitments and the escrow process preferred.

• Ability to balance file-level receipts and disbursements with accuracy.

• Proficiency with Google Suite, Microsoft Office Suite, and general office software.

• Strong organizational, time management, and multitasking skills within a fast-paced environment.

• Excellent customer service, communication, and problem-solving abilities.