Senior Product Manager, AI Evaluation & Quality| Level 18| US: Remote

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. (https://www.circana.com./)

Role Overview

The Liquid AI Evals role will build and own the evaluation framework used to validate the quality, reliability, safety, and business value of Circana's AI agents. Reporting into the Liquid AI Product Leader, this role will establish repeatable testing practices that let the team move quickly while ensuring new agent capabilities meet client, business, and technical expectations before and after launch.

Job Responsibilities

• Define evaluation strategies, methodologies, metrics, and acceptance thresholds for Circana's AI agents.

• Build evaluation frameworks for AI agent and agentic workflow capabilities.

• Partner with the Liquid AI Product Leader, engineering, and each product vertical to validate agent performance before release.

• Develop representative test scenarios, golden datasets, benchmarks, and scoring approaches, including LLM-as-a-judge methods where appropriate.

• Evaluate agent quality, accuracy, consistency, reliability, safety, and client value.

• Identify failure patterns and translate findings into product improvement recommendations.

• Establish ongoing monitoring of production traces to detect performance changes following launch.

• Document evaluation results and communicate findings to technical and business audiences.

• Promote consistent evaluation standards as Liquid AI's capabilities expand across product verticals.

Requirements

• 4-6+ years of experience in product evaluation, data science, analytics, experimentation, quality assurance, or a related field.

• Understanding of statistical evaluation, testing methodologies, and performance metrics.

• Familiarity with evaluating AI agents or LLM-based systems specifically, including techniques such as LLM-as-a-judge scoring and production trace analysis, not just general machine learning models.

• Ability to design structured tests for complex or ambiguous use cases.

• Strong analytical reasoning and attention to detail.

• Comfortable operating in an early-stage, fast-moving environment with evolving requirements.

• Ability to communicate technical findings clearly to varied audiences.

• Bachelor’s degree in a quantitative, technical, or related discipline, or equivalent experience.

Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.

• Seek Clarity: Embracing complexity to create clarity and inspire action.

• Own the Outcome: Being accountable for decisions and taking ownership of our choices.

• Center on the Client: Relentlessly adding value for our customers.

• Be a Challenger: Never complacent, always striving for continuous improvement.

• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location: US Remote

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $150,000 to $159,000.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice (https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.circana.com%2Fcandidate-privacy-notice%2F&data=05%7C02%7CJasmine.Taylor%40circana.com%7C3108d7a5a34247751fc408dc870da8b8%7C43728c2044474b27ac2e4bdabb3c0121%7C0%7C0%7C638533739951470893%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=KS4AzsLAW3VAvnXaDGxSBtlAVGuZ%2B6kqfrfh55uF3wc%3D&reserved=0). Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.