Applied AI Architect

About the Team

The OpenAI for Government AI Architect team partners with public sector organizations to translate advanced AI capabilities into measurable mission outcomes. Working with government agencies, public institutions, and public sector partners, the team helps identify high-impact AI opportunities, design secure and scalable solutions, and guide deployments from initial exploration to production adoption. AI Architects collaborate closely with Sales, Product, Engineering, Research, Security, and Delivery teams to ensure responsible and effective AI implementation.

About the Role

As an AI Architect, you will serve as the senior technical advisor for a portfolio of public sector customers and prospects. You will lead technical strategy, guide AI adoption journeys, and help organizations move from discovery and evaluation to deployment and measurable impact.

You will own the technical account plan across ChatGPT Enterprise, OpenAI APIs, Codex, and emerging AI solutions. Working alongside Account Directors, you will translate mission priorities into AI use cases, adoption roadmaps, and scalable implementation strategies. You will remain accountable for technical outcomes while coordinating with specialists across deployment, security, enablement, and product teams.

This role requires strong expertise in AI architecture, public sector environments, stakeholder engagement, and enterprise technology adoption.

Key Responsibilities

• Act as the primary technical advisor for public sector customers and prospective accounts.
• Own technical account plans, adoption strategies, milestones, and growth opportunities.
• Lead discovery sessions with executives, program leaders, and technical teams to identify high-value AI use cases.
• Design AI architectures covering models, applications, integrations, data, security, governance, privacy, and deployment.
• Support technical evaluations, workshops, demonstrations, prototypes, and proof-of-value engagements.
• Advise customers on security, compliance, governance, and deployment requirements for AI adoption.
• Maintain use-case portfolios with clear objectives, success metrics, ownership, and delivery plans.
• Build trusted relationships with CIOs, CTOs, CISOs, AI leaders, program stakeholders, and engineering teams.
• Coordinate deployment, implementation, training, product, and security specialists to support customer success.
• Monitor adoption, production readiness, usage, and business impact while proactively addressing risks.
• Identify repeatable AI adoption patterns and uncover expansion opportunities.
• Provide customer feedback to Product, Engineering, and Research teams to improve offerings and best practices.

Required Qualifications

• Significant experience in customer-facing technical roles such as Solutions Architecture, Solutions Engineering, AI Consulting, Technical Account Management, or Customer Success.
• Proven ability to guide organizations from evaluation to production deployment and measurable outcomes.
• Experience working with government agencies, public institutions, or government contractors.
• Strong communication skills with both executive stakeholders and technical teams.
• Solid understanding of cloud and software architecture, APIs, distributed systems, security, identity, privacy, and data integration.
• Knowledge of modern AI systems, LLMs, agentic workflows, retrieval systems, model evaluation, and enterprise AI applications.
• Hands-on experience with APIs, SDKs, and programming languages such as Python or JavaScript.
• Strong judgment in managing stakeholder expectations, technical priorities, and specialist engagement.
• Experience developing account strategies, adoption roadmaps, and outcome-driven customer plans.
• Ability to convert complex requirements into actionable technical solutions and executive-level recommendations.
• Collaborative mindset with a commitment to responsible and secure AI adoption.

Location: Munich or London (Hybrid, 3 days in office). Relocation support available.