Trainee - Account Executive
Location
Chennai, India
Work type
Onsite
Employment
Full Time
Experience
0-1 years
Compensation
Compensation not disclosed
Posted
5h ago
Summary and responsibilities
Role overview
Summary
This Trainee - Account Executive role involves collecting outstanding bills from doctors, hospitals, and healthcare providers in U.S. shifts. Responsibilities include performing pre-call and post-call analysis, maintaining documentation, resolving customer inquiries, and analyzing accounts receivable data to address underpayments and denials.
JOB SUMMARY:
Working in U.S. Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.
Job Requisites:
Under Graduation Degree – Preferably, Arts and Science
Excellent English Communication Skills
Adherence to U.S. Shift Timings
Good analytical and listening skills
Working knowledge in MS office
Roles and Responsibilities
Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
Record after-call actions and perform post call analysis for the claim follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
Ensuring the daily assigned accounts are resolved/ worked on
Escalate difficult collection situations to Team Leaders situations and seek education and instruction.
This is a target and quality based role.
Updated 5h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
coronis health
Team size
Growing team
Location
Chennai, India
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Trainee - Account Executive
Chennai, India • Full Time