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Regional hiringpublishedExternal employer
CHcoronis health
coronis healthHealthcare

Trainee - Account Executive

Location

Chennai, India

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

Compensation not disclosed

Posted

5h ago

Summary and responsibilities

Role overview

Summary

This Trainee - Account Executive role involves collecting outstanding bills from doctors, hospitals, and healthcare providers in U.S. shifts. Responsibilities include performing pre-call and post-call analysis, maintaining documentation, resolving customer inquiries, and analyzing accounts receivable data to address underpayments and denials.

JOB SUMMARY:


Working in U.S. Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.


Job Requisites:

  • Under Graduation Degree – Preferably, Arts and Science

  • Excellent English Communication Skills

  • Adherence to U.S. Shift Timings

  • Good analytical and listening skills

  • Working knowledge in MS office


Roles and Responsibilities

  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

  • Record after-call actions and perform post call analysis for the claim follow-up

  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call

  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

  • Ensuring the daily assigned accounts are resolved/ worked on

  • Escalate difficult collection situations to Team Leaders situations and seek education and instruction.


This is a target and quality based role.

Updated 5h ago

Candidate fit

Skills and qualifications

Additional skills

MS Office • 1+ yrs
Analytical Skills • 1+ yrs
Listening Skills • 1+ yrs
Pre-call Analysis • 1+ yrs
Documentation • 1+ yrs
Post-call Analysis • 1+ yrs
Accounts Receivable Data Analysis • 1+ yrs
Problem Solving • 1+ yrs

Experience

0-1 years

How this role is positioned

Role classification

Job domains

Finance & Accounting

Industries

Healthcare & Pharma

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationChennai, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalLow2/10
cognitiveMedium7/10
executionHigh8/10
creativityLow3/10
uncertaintyMedium6/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

coronis health

Team size

Growing team

Location

Chennai, India

Trainee - Account Executive

Chennai, IndiaFull Time