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FAFirst American
First AmericanCommercial Real Estate Services

Commercial Escrow Assistant

Location

Chicago, United States

Work type

Hybrid

Employment

Full Time

Experience

1-3 years

Compensation

$20 - $27 per hour

Posted

1d ago

Summary and responsibilities

Role overview

Summary

This role involves assisting in the escrow process for commercial real estate transactions, including document preparation, data input, disbursement, and customer communication. The assistant will support the Escrow team, focusing on details and delivering exceptional customer experiences in a dynamic, fast-paced environment.

What We Do
Enable you to apply your administrative skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. First American is looking to add a Commercial Escrow Assistant to our growing commercial real estate team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in transforming commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

This role will be hybrid, 3 days per week in office.

What You’ll Do:

  • Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up

  • Communicate regularly with customers during the escrow process; adapts communication style as needed

  • Interpret various agreements as they relate to escrow closings

  • Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience

What You’ll Bring:

  • High school diploma or equivalent

  • 1-3 years of escrow-related experience preferred

  • Exceptional at prioritizing time and workloads to meet established deadlines

  • Passionate about helping customers while maintaining a professional and positive attitude

  • Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships

  • Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn

  • Thrives in contributing to a team where we come together to deliver beyond customer expectations

  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

Updated 1d ago

Candidate fit

Skills and qualifications

Additional skills

Administrative skills • 1+ yrs
Customer support • 1+ yrs
Prioritizing • 1+ yrs
Problem-solving • 1+ yrs
Organizational skills • 1+ yrs
Detail-oriented • 1+ yrs
MS Office suite • 1+ yrs
Adapting to new software applications and technologies • 1+ yrs

Experience

1-3 years

How this role is positioned

Role classification

Job domains

Real Estate & Facilities

Industries

Real Estate & PropTech
Finance & Banking

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$20 - $27 per hour

VisibilityShared on listing
CurrencyUSD
PeriodHourly

Benefits and perks

Dental Insurance
Vision Insurance

Location, schedule, and role shape

Work setup

Work conditions

Primary locationChicago, United States
Work typeHybrid
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalLow2/10
cognitiveHigh8/10
executionHigh9/10
creativityLow4/10
uncertaintyMedium6/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

First American

Team size

Growing team

Location

Chicago, United States

First American's National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has fostered an inclusive, people-first culture, earning numerous accolades including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

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Commercial Escrow Assistant

Chicago, United StatesFull Time