Regional hiringpublishedExternal employer
IIQ-EQ
IQ-EQInvestor Services

Officer 1, Payments

Location

Hyderabad, Telangana, India

Work type

Hybrid

Employment

Full Time

Experience

1-5 years

Compensation

Compensation not disclosed

Posted

2h ago

Summary and responsibilities

Role overview

Summary

This role supports Client Services Teams by accurately and efficiently processing banking administration requests and client payments within deadlines. The Officer will develop expertise in banking systems and payment processes, maintain strong communication with stakeholders, and focus on risk mitigation, process improvement, and compliance.

Job Summary

You'll support Client Services Teams by ensuring banking administration requests and client payments are processed accurately, efficiently, and within agreed deadlines. You'll develop expertise in banking systems, payment processes, and time reporting tools while maintaining strong communication with stakeholders. The role focuses on risk mitigation, process improvement, compliance with procedures, and delivering high-quality operational support to both clients and internal teams.

What You'll Do

  • You'll process client payments, banking administration requests, and system updates accurately and within agreed deadlines while responding promptly to client queries and team mailbox requests.

  • You'll develop and maintain strong knowledge of banking platforms, payment processes, Kyriba, TMS, and time reporting systems to ensure efficient and compliant service delivery.

  • You'll collaborate with Client Services Teams, provide regular task updates, share information with colleagues, and support team training and knowledge sharing.

  • You'll minimize operational risk by following established procedures and checklists, reporting breaches, complaints, or errors promptly, and assisting with error investigations and corrective actions.

  • You'll proactively identify process improvements, escalate issues early, maintain accurate time reporting, and pursue ongoing training and development to become a reliable and effective team member.

Qualifications

  • You have experience in a similar role, supported by a strong academic background and a proven ability to take ownership of tasks and responsibilities.

  • You possess excellent organizational, prioritization, and interpersonal skills, with the ability to communicate professionally and effectively with a wide range of stakeholders.

  • You demonstrate strong attention to detail, a positive can-do attitude, and the ability to perform accurately under pressure while meeting tight deadlines.

  • You are proficient in Microsoft Word and Excel, with advanced Excel skills considered an advantage.

  • You thrive in a collaborative team environment and bring experience using Kyriba and various global banking platforms to support efficient banking and payment operations.

Updated 2h ago

Candidate fit

Skills and qualifications

Additional skills

Banking Systems • 1+ yrs
Payment Processing • 1+ yrs
Kyriba • 1+ yrs
TMS • 1+ yrs
Microsoft Excel • 1+ yrs
Organizational Skills • 1+ yrs
Attention to Detail • 1+ yrs
Communication • 1+ yrs

Experience

1-5 years

How this role is positioned

Role classification

Job domains

Operations
Finance & Accounting

Industries

Finance & Banking

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Internet Allowance
Meal / Food Allowance
Learning & Development Budget

Location, schedule, and role shape

Work setup

Work conditions

Primary locationHyderabad, Telangana, India
Work typeHybrid
Global hiringNo

Bandwidth profile

peopleMedium6/10
physicalLow2/10
cognitiveMedium7/10
executionHigh8/10
creativityLow3/10
uncertaintyMedium5/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

IQ-EQ

Team size

Growing team

Location

Hyderabad, Telangana, India

IQ-EQ is a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. They employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. They work with 13 of the world’s top 15 private equity firms.

Visit website

Officer 1, Payments

Hyderabad, Telangana, IndiaFull Time