Accounting & Reporting Analyst
Accounts Payable
Location
Bangalore, Karnataka, India
Work type
Onsite
Employment
Full Time
Experience
0-2 years
Compensation
Compensation not disclosed
Posted
2h ago
Summary and responsibilities
Role overview
Summary
This role involves managing and resolving accounts payable inquiries through digital communication channels, ensuring accurate and timely resolution of issues. Key responsibilities include responding to inquiries, investigating payment-related issues, maintaining accurate records, and collaborating with other departments to improve processes.
We are looking for the Accounts Payable Customer Service Non-Voice Support role involves managing and resolving accounts payable inquiries through digital communication channels such as email and ServiceNow Tool. This position requires strong written communication skills and a keen attention to detail to ensure accurate and timely resolution of issues.
The work model for the role is: #LI-Onsite
This role is contributing to the Finance Services business Accounts Payable division in Bangalore, India.
You will be mainly accountable for:
Respond to inquiries: Handle customer inquiries related to accounts payable through email and chat.
Resolve issues: Investigate and resolve issues related to invoices, payments, and purchase orders.
Maintain records: Keep accurate records of customer interactions and transactions.
Collaborate: Work with other departments to resolve complex issues and improve processes.
Follow-up: Provide timely follow-up to customer queries and ensure satisfaction.
Reporting: Prepare and maintain reports related to accounts payable activities.
Qualifications & Skills
Education: A degree in accounting, finance, or a related field is preferred.
Experience: Previous experience in accounts payable or customer service is a plus.
Skills: Strong written communication skills, Proficiency in email and chat communication tools. Familiarity with accounts payable systems and processes.
Ability to type quickly and accurately.
Excellent problem-solving abilities.
Strong organizational skills and attention to detail.
Technical: Proficiency in MS Excel and Accounting ERP tools.
Knowledge: Understanding of general accounting principles and accounts payable practices.
Interpersonal: Ability to work in a team-oriented environment and collaborate effectively with colleagues.
ABB Transport Zone limits
Kindly note that ABB provides transportation facilities only to employees residing within the designated ABB Transport Zone. Please verify whether your current location falls within the serviceable area by using the link below.
(GBS Transport Eligibility).
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-2 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
ABB
Team size
Growing team
Location
Bangalore, Karnataka, India
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. ABB is a global technology leader in electrification and automation, helping industries run at high performance, while becoming more efficient, productive and sustainable.
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Accounting & Reporting Analyst
Bangalore, Karnataka, India • Full Time