Regional hiringpublishedExternal employer
MMews
MewsHospitality Tech

Legal Operations & Legal Tech Lead

Location

New York, United States

Work type

Remote

Employment

Full Time

Experience

5-8 years

Compensation

$175K - $225K per year

Posted

20h ago

Summary and responsibilities

Role overview

Summary

This role focuses on modernizing legal workflows, improving tooling, and implementing AI-enabled solutions to enhance the efficiency and effectiveness of Mews' Legal & Compliance function. The lead will redesign processes, manage legal tech, and drive transformation projects to support the company's rapid scaling.

At Mews, we’re building the future of hospitality. As we scale, our Legal & Compliance function needs to become faster, smarter and more effective without becoming more bureaucratic. We’re hiring a Senior Legal Operations & AI Enablement Lead to help make that happen.

This is not a standard legal ops coordinator role. We’re looking for someone with the judgement, technical curiosity and delivery strength to modernise workflows, improve tooling, introduce high-quality AI-enabled ways of working and act as a force multiplier for a lean legal team.

You’ll combine legal operations depth with strong legal tech and process design instincts. You’ll help shape a more scalable, data-driven operating model for Legal & Compliance, while improving service delivery, knowledge systems and the way work flows across the function.

Your mission, should you choose to accept it:

  • Redesign legal workflows, intake, triage, prioritisation and routing so the team can operate more effectively at scale.

  • Own and improve legal tooling, knowledge systems, document workflows and self-service enablement across the function.

  • Evaluate, implement or optimise CLM and related legal tech, including AI, billing and orchestration tools, to improve speed, consistency and visibility.

  • Identify and implement practical AI use cases across legal work, including drafting support, knowledge access, contract workflows, intake, reporting and process design.

  • Partner with the Chief Legal Officer and legal pillar leads on how work should be structured and where it should sit across lawyers, contracts managers, AI-enabled workflows and outside counsel.

  • Build dashboards, reporting and planning rhythms for legal demand, service levels, spend, risk areas and team priorities.

  • Own budgets and forecasting for the function, and sharpen outside counsel administration, invoice handling and spend optimisation.

  • Create scalable templates, playbooks, training materials and working norms for the wider business.

  • Lead or support transformation projects across Legal, Compliance, Product, Procurement, People and Commercial teams.

  • Bring order, pace and measurable execution to special projects owned by the CLO organisation.

You’ll be a great fit if you bring a few of the below with you:

  • Strong experience in legal operations, legal transformation, legal programme management or a comparable enablement role in a tech, SaaS or fintech environment.

  • A clear track record of implementing better tooling, workflows and service models rather than simply administering what already exists.

  • Strong legal tech capability, with evidence of evaluating, implementing or scaling tools that changed how work gets done.

  • Meaningful experience with CLM implementation, optimisation or ownership, ideally in a scaling in-house environment.

  • Experience designing or improving processes that work across multiple jurisdictions and stakeholder groups.

  • Hands-on experience applying AI to workflow design, knowledge management, documentation, reporting or service delivery.

  • Strong judgement on where automation helps, where human review remains critical and how to build safe adoption habits.

  • A practical, builder-style mindset with high ownership and a bias to execution.

  • Strong stakeholder skills and the ability to work effectively with lawyers, operators, finance partners and technical teams.

  • Comfort in ambiguous, under-structured environments where priorities need to be shaped, not just received.

Updated 20h ago

Candidate fit

Skills and qualifications

Additional skills

Legal Operations • 1+ yrs
Legal Tech • 1+ yrs
Process Design • 1+ yrs
AI Enablement • 1+ yrs
CLM • 1+ yrs
Workflow Automation • 1+ yrs
Stakeholder Management • 1+ yrs
Execution • 1+ yrs

Experience

5-8 years

How this role is positioned

Role classification

Job domains

Operations
Legal

Industries

Travel & Hospitality
Software & SaaS

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$175K - $225K per year

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Paid Parental Leave

Location, schedule, and role shape

Work setup

Work conditions

Primary locationNew York, United States
Work typeRemote
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalLow2/10
cognitiveHigh9/10
executionHigh9/10
creativityHigh8/10
uncertaintyHigh8/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Mews

Team size

Growing team

Location

New York, United States

Mews is transforming the hospitality industry with a platform that helps hotels run smarter, move faster, and create better guest experiences. The company is rapidly growing and values ownership, curiosity, and meaningful impact.

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Legal Operations & Legal Tech Lead

New York, United StatesFull Time