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Regional hiringpublishedExternal employer
MMayflower
MayflowerTechnology & IT

Head of Operations

Location

Limassol, Cyprus

Work type

Onsite

Employment

Full Time

Experience

5+ years

Compensation

Compensation not disclosed

Posted

1d ago

Summary and responsibilities

Role overview

Summary

The Head of Operations will be responsible for building and improving internal processes, communication flows, and tools to enhance company execution and reduce friction. This role involves leading strategic initiatives, supporting company planning, and managing a team focused on operational excellence.

Job Responsibilities

  • Company Operations

    • Build and improve internal processes that help teams work faster and with less friction.

    • Define clear ownership, handoffs, and decision-making flows between teams.

    • Find and remove operational bottlenecks, duplicated work, and unnecessary bureaucracy.

    • Improve how information moves across the company: meetings, updates, documentation, and escalation paths.

    • Build and manage a team responsible for internal operations and non-development project coordination.

  • Planning and Reporting

    • Support company planning, goal-setting, and review cycles.

    • Help leadership turn company priorities into clear operational plans.

    • Build simple reports and dashboards for internal operations and strategic initiatives.

    • Track progress, results, risks, and blockers.

    • Use data and feedback to measure impact, improve decisions, and drive continuous improvement.

  • Strategic Initiatives

    • Lead strategic initiatives outside product development.

    • Turn leadership priorities into clear plans, owners, timelines, and expected outcomes.

    • Coordinate cross-functional work between departments such as Brand, Finance, Legal, People, Office, etc.

    • Keep stakeholders aligned and make risks, blockers, and decisions visible.

  • Internal Tools and Systems

    • Own the company’s internal tools for planning, task tracking, reporting, documentation, and collaboration.

    • Select, improve, and simplify tools used by teams.

    • Drive adoption of tools and make sure they are used consistently.

    • Identify where automation or AI can reduce manual work.

Job requirements

You will thrive here if you have

  • 5+ years of experience in Operations, Business Operations, Strategy, Business Development, Chief of Staff, or similar roles.

  • Experience improving company processes, communication flows, and internal tools.

  • Experience leading complex cross-functional projects outside software development delivery.

  • Strong ability to turn unclear business needs into clear plans, owners, timelines, and next steps.

  • Strong stakeholder management skills, including working with senior leadership.

  • Clear and structured communication in English.

  • Strong analytical skills; able to use data, reports, and feedback to improve operations.

  • Good commercial understanding; able to connect operational work to business impact.

  • Hands-on attitude: comfortable both designing processes and making sure they are actually used.

  • Good understanding of AI tools and practical ways to apply them in operations.

Conditions

We know that great talent deserves great conditions, so here's what you can expect when joining us:

  • EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.

  • Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.

  • Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.

  • Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.

  • Mindfulness & well-being support, including psychological assistance with 50% coverage.

  • 50% coverage of school and kindergarten fees for your children.

  • Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.

  • Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.

  • A culture of recognition: a peer reward program to celebrate your contributions.

  • A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.

  • Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.

  • A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.

Updated 1d ago

Candidate fit

Skills and qualifications

Additional skills

Operations Management • 1+ yrs
Process Improvement • 1+ yrs
Cross-functional Coordination • 1+ yrs
Strategic Planning • 1+ yrs
Data Analysis • 1+ yrs
Stakeholder Management • 1+ yrs
AI Tools • 1+ yrs
Project Management • 1+ yrs

Experience

5+ years

How this role is positioned

Role classification

Job domains

Operations

Industries

Technology & IT
Media & Entertainment

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Performance Bonus

Location, schedule, and role shape

Work setup

Work conditions

Primary locationLimassol, Cyprus
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalLow2/10
cognitiveHigh8/10
executionHigh8/10
creativityMedium7/10
uncertaintyMedium7/10
communicationHigh9/10

Context on the employer

Company snapshot

Company

Mayflower

Team size

Growing team

Location

Limassol, Cyprus

Head of Operations

Limassol, CyprusFull Time