Operations Manager (Interiors & Fit-Outs)

• Reports To: General Manager / Director / CEO

• Direct Reports: Project Managers, Site Supervisors, Procurement/Estimation Teams

• Industry: Interior Design, Architecture, and Fit-Out Contracting

Role Summary

The Operations Manager directs all project execution, supply chain logistics, and resource management across the company. You will manage a portfolio of multiple residential or commercial interior projects. You supervise and guide Project Managers to ensure that every site meets quality standards, timelines, and profit margins.

Key Responsibilities

1. Leadership & Oversight over Project Managers

• Manage, mentor, and evaluate Project Managers to boost their daily site performance.

• Review project schedules, milestones, and deliverables submitted by Project Managers.

• Resolve escalated site conflicts, labour shortages, or client issues that surpass a Project Manager's authority.

1. Operational & Process Efficiency

• Standardize standard operating procedures (SOPs) for site execution, snagging, and handover across all projects.

• Track Key Performance Indicators (KPIs) like rework/snag costs, project delivery times, and gross profit per site.

• Optimize resource sharing (labour, tools, and specialized subcontractors) between different project teams.

1. Financial & Budget Control

• Approve large Bills of Quantities (BOQs), vendor contracts, and material procurement budgets.

• Monitor company-wide project financials to ensure total costs remain under budget and profit goals are met.

• Implement cost-control measures to minimize material wastage and rework expenses.

1. Supply Chain & Vendor Management

• Build and manage relationships with external contractors, fabricators, and raw material suppliers (woodwork, glass, MEP, and HVAC).

• Coordinate with the internal procurement team to ensure timely delivery of high-end finishes and furniture pieces to sites.

Requirements & Qualifications

• Education: Bachelor’s degree in Civil Engineering, Architecture, Construction Management, or Business Administration.

• Experience: 8–12 years of total experience in interior fit-out or construction, with at least 3–5 years in a managerial role overseeing multiple projects and teams.

• Core Competencies:

• Deep understanding of interior construction practices, MEP (Mechanical, Electrical, and Plumbing), and material finishes.

• Proficiency in project management tools (e.g., MS Project, Primavera).

• Strong financial acumen (budgeting, BOQ auditing, and variance analysis).

• Excellent leadership, negotiation, and cross-functional communication skills.

• Reports To: General Manager / Director / CEO

• Direct Reports: Project Managers, Site Supervisors, Procurement/Estimation Teams

• Industry: Interior Design, Architecture, and Fit-Out Contracting

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person