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Regional hiringpublishedExternal employer
FWFort Wayne Zoo
Fort Wayne Zoo•Zoo

Animal Care Supervisor

Aquatics Section

Location

Fort Wayne, Indiana, United States

Work type

Onsite

Employment

Full Time

Experience

3+ years

Compensation

Compensation not disclosed

Posted

8h ago

Summary and responsibilities

Role overview

Summary

The Animal Care Supervisor oversees daily operations and directly supervises staff within the Aquatics section of the Fort Wayne Zoo. This leadership role ensures high standards of animal welfare, manages facilities, assists with veterinary treatments, and engages with guests. The position requires a blend of field work and administrative duties, focusing on staff development and adherence to zoo policies.

Animal Care Supervisor - Fort Wayne Zoo

The Fort Wayne Zoo is hiring a full-time Animal Care Supervisor to oversee daily operations in its Aquatics section. This year-round position requires 40 hours per week. Benefits include health, life, and long-term disability insurance, a 403(b) retirement plan with matching, paid time off, holidays, wellness days, parental leave, an Employee Assistance Program, and optional dental, vision, and pet insurance. Team members also receive a free staff membership, retail and concession discounts, development opportunities, and appreciation programs.

The Animal Care Supervisor provides hands-on leadership, supervises animal care staff, coordinates daily operations, and maintains high animal welfare standards. The role involves approximately 70% fieldwork and 30% administrative duties. The supervisor also supports positive guest experiences, represents the Zoo's values, and assists with other operations as needed.

Key responsibilities include conducting daily inspections to ensure animal care tasks are completed and welfare standards are maintained, supporting the Area Curator in implementing goals, monitoring animal health, maintaining records and reports, tracking budgets and expenses, and overseeing exhibit and holding facility maintenance. The supervisor performs or oversees veterinary treatments as directed, conducts animal welfare assessments, and performs animal care duties when required. The role also involves engaging guests through Keeper Chats, Wild Encounters, VIP tours, and other presentations, transporting animals and supplies, supporting Zoo maintenance and education, assisting with special projects, and promoting diversity, equity, access, inclusion, and belonging.

Supervisory duties include coaching and training animal care staff, ensuring compliance with Zoo policies and regulations, assigning daily and weekly tasks, preparing staffing schedules, approving timecards and leave requests, and adjusting schedules to meet operational needs. The supervisor also works with People Services on recruitment, hiring, onboarding, performance evaluations, coaching, disciplinary actions, and terminations while providing ongoing team support.

Applicants must have a bachelor's degree in life sciences or a related field, at least three years of experience in a zoological setting, and a valid driver's license. Experience with water and filtration systems, large carnivores, great apes, operant conditioning, or other relevant specialties is preferred, depending on the assigned area.

Candidates should have advanced knowledge of animal care, handling, behavioral enrichment, operant conditioning, species natural history, and animal welfare assessment. They must be able to manage stressful animal feeding, transfer, and restraint situations and identify native trees and shrubs used as animal browse. Strong leadership, staff training, delegation, communication, problem-solving, decision-making, time management, and organizational skills are essential. Applicants should also be familiar with Microsoft Office, office procedures, documentation, confidentiality, and safety regulations. Flexibility to work weekends, evenings, holidays, and irregular hours is required, along with reliable attendance and the ability to manage multiple priorities in a changing work environment.

Physical requirements include operating office equipment, travelling throughout assigned areas, accessing animal care facilities, working in confined spaces, handling and restraining small animals in program settings, and lifting and carrying up to 50 pounds. The position requires standing, sitting, and moving throughout the workday while performing detailed tasks. Employees must work indoors and outdoors in extreme temperatures and adverse weather, including wet, icy, or muddy conditions. Potential hazards include exposure to hazardous materials, fumes, odors, dust, dirt, dangerous or venomous animals, zoonotic diseases, noxious plants, and biting insects or arthropods.

Updated 8h ago

Candidate fit

Skills and qualifications

Additional skills

Animal Care and Handling • 1+ yrs
Operant Conditioning • 1+ yrs
Behavioral Enrichment • 1+ yrs
Animal Welfare Assessment • 1+ yrs
Microsoft Office • 1+ yrs
Organizational Skills • 1+ yrs
Supervision and Training • 1+ yrs
Decision-making • 1+ yrs

Experience

3+ years

Certifications

Valid Driver's License • Required

How this role is positioned

Role classification

Job domains

Operations

Industries

Wildlife & Conservation

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Benefits and perks

Health Insurance
Life Insurance
Disability Insurance
Paid Holidays
Paid Parental Leave
Dental Insurance
Vision Insurance

Location, schedule, and role shape

Work setup

Work conditions

Primary locationFort Wayne, Indiana, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 9/10
physicalMedium • 7/10
cognitiveHigh • 8/10
executionHigh • 8/10
creativityMedium • 6/10
uncertaintyMedium • 6/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Fort Wayne Zoo

Team size

Growing team

Location

Fort Wayne, Indiana, United States

The Fort Wayne Zoo is a zoological park dedicated to animal care, conservation, and providing positive guest experiences. It is currently seeking an Animal Care Supervisor for its Aquatics section.

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Animal Care Supervisor

Fort Wayne, Indiana, United States • Full Time