Real Estate Portfolio Operations Coordinator
Location
Newport Beach, California, United States
Work type
Onsite
Employment
Full Time
Experience
2-5 years
Compensation
$36 - $45 per hour
Posted
12h ago
Summary and responsibilities
Role overview
Summary
As a Real Estate Portfolio Operations Coordinator, you will support the portfolio operations team within Pacific Life's Investment division. Your responsibilities include providing technical and application support for mortgage loan servicing systems, assisting with new loan closings, and managing financial statements and portfolio reports. You will also handle property inspections, insurance renewals, and tax payments, ensuring compliance and meeting deadlines.
As a Real Estate Portfolio Operations Coordinator, you’ll play a key role in Pacific Life’s growth and long-term success by providing support to the portfolio operations team. You will fill a role that sits on a team of approximately 17 people in the Investment division. Your colleagues will include fellow real estate commercial loan servicing and portfolio management professionals.
How you will help move us forward:
Provide technical, research, and application support for mortgage loan servicing system related projects.
Assist with new loan closings, conversions and post-closing items.
Collect and track financial statements for input into loan servicing system.
Run weekly/monthly portfolio reports. Prepare quarterly CREFC portfolio reports and watchlists for securitized portfolios.
Order, receive, and review property inspections and Physical Needs Assessments. Follow up with borrowers on deferred maintenance items and monitor until resolution.
Review and process invoices related to property insurance renewals, replacement reserves and payment of property taxes.
Provide support for various reporting, audit, and compliance requirements.
Provide additional support within the Portfolio Management & Operations areas to meet objectives and deadlines for all portfolios.
The experience you will bring:
2+ years working experience in mortgage banking, commercial loan servicing, asset/property management, and/or property insurance administration.
Strong knowledge of Microsoft Office products, and the ability to quickly learn new program applications.
Self-starter who can work independently and demonstrate initiative.
Strong customer service, verbal, and written communication skills.
What will make you stand out:
Display the ability to be detail oriented and to work well under deadline pressures.
Demonstrate ability to provide excellent written and verbal communication skills including but not limited to strong customer service skills.
Proficiency in software applications for real estate investments or asset management a plus.
Demonstrated ability to use AI tools such as CoPilot to streamline workflows.
Updated 7h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
2-5 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$36 - $45 per hour
Benefits and perks
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Pacific Life
Team size
Growing team
Location
Newport Beach, California, United States
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
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Real Estate Portfolio Operations Coordinator
Newport Beach, California, United States • Full Time