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Regional hiringpublishedExternal employer
SCStory County
Story County•Government

Administrative Assistant - Animal Control

Location

Nevada, Iowa, United States

Work type

Onsite

Employment

Full Time

Experience

1-2 years

Compensation

$49.7K - $71.9K per year

Posted

2w ago

Summary and responsibilities

Role overview

Summary

This position provides essential administrative support for Story County's animal control and animal services, handling customer inquiries, managing records, and assisting with shelter operations. The role involves a mix of secretarial duties, customer service, and direct support for animal care and community events.

Summary Description
This position provides administrative support for the County’s animal control and animal services functions and performs related administrative, secretarial, and customer service duties.

Job Duties/Responsibilities

  • Provides information and assistance to callers and visitors related to animal intake, adoption, owner surrender, and other animal shelter programs.

  • Refers calls to animal control officers.

  • Enters timely, complete, and accurate information into animal shelter management software.

  • Prepares and maintains electronic and paper files, including veterinarian and medical files for animals.

  • Opens, sorts, and distributes mail.

  • Processes animal adoption applications for review by Director.

  • Prepares claims and maintains claims records; forwards to Director for final approval.

  • Logs donations; prepares receipts and thank you notes for donors.

  • Organizes and maintains main office area and storeroom; inventories and assists with supply orders as needed.

  • Schedules veterinarian, donation drop-off, medical appointments, and other appointments.

  • Composes and monitors social media accounts for Story County Animal Shelter.

  • Assists with basic animal care and general cleaning following established disease control protocols.

  • Participates in off-site adoption events and fundraisers.

  • Responds to disasters and other emergency events as needed.

  • Performs related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

  • Knowledge of modern office policies and procedures.

  • Knowledge of basic animal control and shelter operations.

  • Knowledge of customer service principles and practices.

  • Skill in the use of computers and job-related software programs.

  • Skill in the operation of modern office equipment.

  • Skill in oral and written communication.

Qualifications
Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Physical & Environmental Characteristics
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light (24 pounds or less) and heavy (25 pounds or more) objects and climbs ladders.
The work is typically performed in an office.

Updated 2w ago

Candidate fit

Skills and qualifications

Additional skills

Modern Office Procedures • 1+ yrs
Animal Control Operations • 1+ yrs
Animal Shelter Operations • 1+ yrs
Customer Service • 1+ yrs
Computer Proficiency • 1+ yrs
Job-Related Software • 1+ yrs
Office Equipment Operation • 1+ yrs
Communication • 1+ yrs

Experience

1-2 years

How this role is positioned

Role classification

Job domains

Operations

Industries

Wildlife & Conservation

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

$49.7K - $71.9K per year

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationNevada, Iowa, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh • 8/10
physicalMedium • 5/10
cognitiveMedium • 6/10
executionHigh • 8/10
creativityLow • 3/10
uncertaintyMedium • 5/10
communicationHigh • 8/10

Context on the employer

Company snapshot

Company

Story County

Team size

Growing team

Location

Nevada, Iowa, United States

Story County provides administrative support for its animal control and animal services functions, serving the community of Nevada, Iowa.

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Administrative Assistant - Animal Control

Nevada, Iowa, United States • Full Time