Administrative Assistant - Animal Control
Location
Nevada, Iowa, United States
Work type
Onsite
Employment
Full Time
Experience
1-2 years
Compensation
$49.7K - $71.9K per year
Posted
2h ago
Summary and responsibilities
Role overview
Summary
This position provides essential administrative support for Story County's animal control and animal services, handling customer inquiries, managing records, and assisting with shelter operations. The role involves a mix of secretarial duties, customer service, and direct support for animal care and community events.
Summary Description
This position provides administrative support for the County’s animal control and animal services functions and performs related administrative, secretarial, and customer service duties.
Job Duties/Responsibilities
Provides information and assistance to callers and visitors related to animal intake, adoption, owner surrender, and other animal shelter programs.
Refers calls to animal control officers.
Enters timely, complete, and accurate information into animal shelter management software.
Prepares and maintains electronic and paper files, including veterinarian and medical files for animals.
Opens, sorts, and distributes mail.
Processes animal adoption applications for review by Director.
Prepares claims and maintains claims records; forwards to Director for final approval.
Logs donations; prepares receipts and thank you notes for donors.
Organizes and maintains main office area and storeroom; inventories and assists with supply orders as needed.
Schedules veterinarian, donation drop-off, medical appointments, and other appointments.
Composes and monitors social media accounts for Story County Animal Shelter.
Assists with basic animal care and general cleaning following established disease control protocols.
Participates in off-site adoption events and fundraisers.
Responds to disasters and other emergency events as needed.
Performs related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of modern office policies and procedures.
Knowledge of basic animal control and shelter operations.
Knowledge of customer service principles and practices.
Skill in the use of computers and job-related software programs.
Skill in the operation of modern office equipment.
Skill in oral and written communication.
Qualifications
Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Physical & Environmental Characteristics
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light (24 pounds or less) and heavy (25 pounds or more) objects and climbs ladders.
The work is typically performed in an office.
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
1-2 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$49.7K - $71.9K per year
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Story County
Team size
Growing team
Location
Nevada, Iowa, United States
Story County provides administrative support for its animal control and animal services functions, serving the community of Nevada, Iowa.
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Administrative Assistant - Animal Control
Nevada, Iowa, United States • Full Time