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Regional hiringpublishedExternal employer
HSHucon Solutions India Private Limited
Hucon Solutions India Private LimitedCustomer Service

Customer Support – Non-Voice Process

Location

Kokapet, Telangana, India

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

₹3L - ₹5L per year

Posted

4h ago

Summary and responsibilities

Role overview

Summary

This role is for a Customer Support representative in a non-voice process, handling customer queries and providing assistance. Candidates will work in rotational night shifts and should possess strong written communication, typing, and problem-solving skills.

WE ARE HIRING | NON-VOICE CUSTOMER SUPPORT

Position: Customer Support – Non-Voice Process

Work Location: Kokapet, Hyderabad

Eligibility

  • Any Undergraduate / Graduate / Post Graduate

  • Freshers can apply

  • Candidates with 1+ year of Customer Support experience preferred

Salary

  • Freshers: 3 LPA – 4 LPA

  • Experienced: 4.5 LPA – 5 LPA

Work Details

  • Rotational Night Shifts

  • 1-Way Cab Facility – up to 25 KM

  • Customer support / non-voice process

Selection Process

HR Screening → SVAR/Versant → Typing Test → Manager Round

Key Skills

  • Good written and verbal communication

  • Strong typing skills

  • Customer service orientation

  • Ability to work in rotational night shifts

  • Basic computer knowledge

  • Good problem-solving and customer-handling skills

Updated 4h ago

Candidate fit

Skills and qualifications

Additional skills

Communication • 1+ yrs
Typing • 1+ yrs
Customer Service • 1+ yrs
Problem Solving • 1+ yrs
Customer Handling • 1+ yrs
Teamwork • 1+ yrs
Computer Literacy • 1+ yrs
Adaptability • 1+ yrs

Experience

0-1 years

How this role is positioned

Role classification

Job domains

Customer Success & Support

Industries

Finance & Banking

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

₹3L - ₹5L per year

VisibilityShared on listing
CurrencyINR
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationKokapet, Telangana, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalLow3/10
cognitiveMedium6/10
executionMedium7/10
creativityLow2/10
uncertaintyMedium5/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Hucon Solutions India Private Limited

Team size

Growing team

Location

Kokapet, Telangana, India

Customer Support – Non-Voice Process

Kokapet, Telangana, IndiaFull Time