Regional hiringpublishedExternal employer
EELS
ELSResort Management

Front Desk Clerk

Location

Lake Conroe West, Texas, United States

Work type

Onsite

Employment

Full Time

Experience

1+ years

Compensation

Compensation not disclosed

Posted

1h ago

Summary and responsibilities

Role overview

Summary

The Front Desk Clerk provides exceptional customer service, acting as a property liaison to guests and residents. Responsibilities include processing payments, running reports, submitting maintenance requests, and collaborating with the Property Manager to ensure timely resolution of inquiries and conflicts.

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.

  • Process payments and deposits.

  • Run reports and submit maintenance request forms to ensure office efficiency.

  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.

  • Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

  • High school diploma or equivalent experience.

  • 1+ years of experience in customer service with exceptional customer service skills.

  • Strong organizational skills and meticulous attention to detail.

  • Computer literacy and the ability to learn new systems.

Updated 1h ago

Candidate fit

Skills and qualifications

Additional skills

Customer Service • 1+ yrs
Organizational Skills • 1+ yrs
Attention to Detail • 1+ yrs
Computer Literacy • 1+ yrs
Problem Solving • 1+ yrs
Communication • 1+ yrs

Experience

1+ years

How this role is positioned

Role classification

Job domains

Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationLake Conroe West, Texas, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalLow2/10
cognitiveMedium6/10
executionMedium7/10
creativityLow3/10
uncertaintyMedium5/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

ELS

Team size

Growing team

Location

Lake Conroe West, Texas, United States

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

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Front Desk Clerk

Lake Conroe West, Texas, United StatesFull Time