Payment Operations Analyst
Location
Bangalore, Karnataka, India
Work type
Hybrid
Employment
Full Time
Experience
Experience flexible
Compensation
Compensation not disclosed
Posted
1h ago
Summary and responsibilities
Role overview
Summary
This role involves the accurate and efficient processing of deposits and withdrawals, ensuring strict adherence to international and local compliance regulations, including anti-money laundering controls. The analyst will also be responsible for problem-solving complex payment issues, handling daily reports, and actively participating in continuous improvement initiatives within the team.
Your team
You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude which you will fit right into the team.
You, like us, understand the importance of collaboration and are driven to be the best in what you do. As you will be part of a multi - functional team, you will work closely with other departments to ensure client's funding and withdrawals occur smoothly to and from their trading account.
Your role in the Team’s Success
You will be proactive with any queries and requests from clients to ensure they are answered and ensure you maintain up to date with changes to regulations and new payment trends and to date with all things Payments at IG.
What you’ll do
Accurate and efficient processing of deposits into IG in accordance with international and local compliance regulations
Processing and release of withdrawals across IG’s different payment methods such as Card, Bank and PayPal
Regulation and enforcement of IG’s strict anti-money laundering controls, including the verification of bank statement and payment methods
Administration of IG’s payment and banking portals to enable effective processing
Problem-solve complex issues and errors to resolve payment queries
Handling of daily reports, posting of bonuses/tax and audits
Cross-departmental communication to facilitate effective handling of queries
Participation in continuous improvement initiatives to optimise team performance.
What you’ll need for this role
Although desirable you don't need a background in finance to apply. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.
What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail – plus:
A degree-level education
Fluency in English (verbal and written)
Excellent interpersonal and communication skills
Happy to commit to a shift pattern that covers AU hours (2:30am to 12:30pm IST) The ability to work well under pressure
To be able to establish rapport with people of all status and background
A logical and analytical approach
Very good organization and time management skills
Literacy in MS Office
Strong attention to detail.
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Updated 1h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
Experience flexible
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
IG Group
Team size
Growing team
Location
Bangalore, Karnataka, India
IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
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Payment Operations Analyst
Bangalore, Karnataka, India • Full Time