Customer Acquisition Executive
Voice Process
Location
Kolkata, West Bengal, India
Work type
Onsite
Employment
Full Time
Experience
Experience flexible
Compensation
₹4L - ₹5L per year
Posted
2h ago
Summary and responsibilities
Role overview
Summary
Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them. Cultivate and maintain strong relationships with both current and potential clients, understand their requirements, and offer personalized publishing packages. Partner with sales and leadership teams to expand the client base, manage client data, track potential clients, and ensure timely follow-ups.
Key Responsibilities:
Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them
Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty
Understand client requirements and offer personalized publishing packages that align with their goals
Partner with sales and leadership teams to expand and strengthen the client base
Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients
Track potential clients and ensure timely follow-ups to drive sales progression
Follow and continuously improve standard operating procedures (SOPs) to ensure consistent and efficient client management
Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects
Other requirements
The candidate should be a graduate.
Proficient in Hindi and English.
Salary
Annual CTC: ₹ 3,84,000 - 4,80,000 /year
Annual CTC breakup:
Fixed pay: ₹ 2,64,000 - 3,00,000 /year
Variable pay: ₹ 1,20,000 - 1,80,000 /year
Perks
Informal dress code
Free snacks & beverages
Updated 2h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
Experience flexible
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
₹4L - ₹5L per year
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
BlueRose Publishers Private Limited
Team size
Growing team
Location
Kolkata, West Bengal, India
Blue Rose Publishers is one of India's leading self-publishing companies, committed to helping aspiring and established authors bring their stories to life. We provide end-to-end publishing solutions, including manuscript evaluation, editing, cover design, formatting, printing, global distribution, and book marketing. Over the years, Blue Rose has built a thriving community of 100,000+ registered authors, published 15,000+ books, and enabled writers to reach readers across 140+ countries. Backed by a team of 100+ professionals, we are driven by innovation, creativity, and a passion for empowering authors worldwide.
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Customer Acquisition Executive
Kolkata, West Bengal, India • Full Time