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CHClúid Housing
Clúid HousingSocial Housing

Trainee Resident Housing Officer

Location

Dublin, Ireland

Work type

Hybrid

Employment

Contract

Experience

0-2 years

Compensation

€28.1K - €38.6K per year

Posted

5h ago

Summary and responsibilities

Role overview

Summary

The Trainee Resident Housing Officer will assist in providing high-quality housing management services to tenants. This role involves participating in a two-year trainee program, including a course of study to obtain a PSRA license, and contributing to the development of thriving communities.

Role Overview

Position: Trainee Resident Housing Officer
Reporting to: Housing Officer
Location: (Hybrid) North Team - Dublin, Louth, Meath
Contract type: 2 Year Fixed Term
Salary: €28,090 - €38,623
Hours: 35 hours per week
Travel: The post requires a valid driving license and the use of a car

The successful applicant will be employed by Clúid Housing for a period of two years and be required during the two years to attend a course of study which will enable them to obtain a PSRA license.

Working as part of the Housing Services team within in the wider Operations Team, the successful candidates will assist in the provision of a high quality housing management service to tenants on our housing schemes. A strong commitment to the Trainee programme and a desire to pursue a career in Housing is essential.

Applicants could be post graduates from a number of academic routes. Where required, the successful candidates may undertake a small number of top up modules, funded by Clúid, to ensure their knowledge and skills meet PSRA level standards. For applicants without sufficient academic experience, a structured two year distance learning programme, funded by Clúid, will provide the additional learning required to reach PSRA level competence. While the licence itself is not mandatory, the programme ensures all trainees develop the knowledge and skills expected at that professional standard. Additional certification courses will also underpin the students learning.

Key Responsibilities

  • Participate in the Trainee Placement Program

  • Rents

  • Repairs

  • Lettings & Allocations

  • Estate Management

  • Tenancy Management

  • Community Development / Resident Participation

Corporate Responsibilities

  • Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities

  • Adhere to all Clúid policies and procedures at all times

  • To exercise discretion at all times

  • Demonstrate high standards regarding both Clúid’s and your own wellbeing, health and safety requirements

Person Specification

  • Primary degree/education in Social Science or relevant discipline

  • Experience of working in a property orientated environment

  • Experience of working with a wide range of people who are: vulnerable, homeless, elderly, low income households

Experience/Qualifications

  • Currently in full time employment in a related role in industry

  • Full Clean Driving licence and use of car

  • IT/ Digital proficiency to intermediate level

  • 2 years’ experience of working in a customer focused environment

  • Recent graduate of a relevant course and willing to complete top up modules to reach PSRA level competence

  • Where additional academic development is required, candidates will complete funded top up modules or a structured 2 year learning programme to achieve PSRA level competence.

  • For candidates without level 5 qualification (e.g. leaving certificate), a process of Recognition of Prior Learning (RPL) can be undertaken to assess the candidates’ suitability to the course.

Why Choose Clúid?

At Clúid, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy:

  • Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace.

  • Flexible Working Arrangements: We support work-life balance with flexible working options with Hybrid working options.

  • Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.

  • Employee Benefits: 25 days annual leave +3 additional days over Christmas and Good Friday, 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.

  • Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Gold Award from Investors for Diversity.

Updated 5h ago

Candidate fit

Skills and qualifications

Additional skills

Housing Management • 1+ yrs
Estate Management • 1+ yrs
Tenancy Management • 1+ yrs
Community Development • 1+ yrs
Customer Service • 1+ yrs
IT Proficiency • 1+ yrs
Driving • 1+ yrs
Discretion • 1+ yrs

Experience

0-2 years

Certifications

PSRA license • Required

How this role is positioned

Role classification

Job domains

Sales & Business Dev
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Contract

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

€28.1K - €38.6K per year

VisibilityShared on listing
CurrencyEUR
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationDublin, Ireland
Work typeHybrid
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalMedium5/10
cognitiveMedium6/10
executionMedium7/10
creativityLow4/10
uncertaintyMedium6/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Clúid Housing

Team size

Growing team

Location

Dublin, Ireland

Clúid is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. They are looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.

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Trainee Resident Housing Officer

Dublin, IrelandContract