Regional hiringpublishedExternal employer
H
HDBPublic Housing

Estate Manager

Property Pricing, Data Analysis, Customer Relations

Location

Singapore, Singapore, Singapore

Work type

Onsite

Employment

Full Time

Experience

3-5 years

Compensation

Compensation not disclosed

Posted

1h ago

Summary and responsibilities

Role overview

Summary

This role involves supporting the pricing and sale of HDB flats through stakeholder coordination, policy reviews, and management report preparation, utilizing data mining and trend analysis. The position may also include a rotation into a Customer Relations Manager role, focusing on sales administration, appeals, and grant processing, requiring strong quantitative skills and attention to detail.

What the role is

You will support the pricing and sale of HDB flats by coordinating with stakeholders, conducting policy reviews, and preparing management reports, supported by data mining and trend analysis for policy planning. You may be rotated into a Customer Relations Manager role, handling sales administration, appeals, customer liaison, and grant processing to deliver quality housing services. The role requires strong quantitative skills, attention to detail, and the ability to perform well under tight timelines.

What you will be working on

You will be involved in the pricing of flats for sale. Your duties include working with various parties to facilitate the offer of flats, the conduct of policy reviews and preparation of management reports. You will also be involved in monitoring, data mining, analyzing the trends for planning and policy decision-making.

During your employment, you may also be rotated to take on the role of a Customer Relations Manager (CRM), to deliver quality services to applicants and residents of HDB flats. You will be involved in administration and processing of sales applications, from registration of the application to issuing of keys, assess and respond to appeals from customers who deviate from the eligibility conditions to buy an HDB flat, and draft case reports/ submissions for management’s consideration for deserving cases. Your duties will include day-to-day liaison with appellants/flat applicants, solicitors and relevant agencies on requests for housing assistance. You will also perform the role of Duty Manager at the counters and attend to cases/issues escalated by our Customer Relations Executives. In addition, you will process Enhanced CPF Housing Grant applications from flat buyers.

What we are looking for

We are looking for a candidate with strong background in Economics, Statistics, Real Estate or Building; is proficient in quantitative analysis and MS Office software. Proficiency in programming languages such as EViews will be an added advantage.

You should display a keen attention to details, be thorough and rigorous to deliver quality work consistently, have good organisational and communication skills, and be able to perform under tight timelines. You should also be able to write and present well, be able to work independently as well as in a team.

Successful candidates will be offered a 1+1 year contract.

Updated 1h ago

Candidate fit

Skills and qualifications

Additional skills

Quantitative Analysis • 1+ yrs
MS Office • 1+ yrs
EViews • 1+ yrs
Data Mining • 1+ yrs
Trend Analysis • 1+ yrs
Attention to Detail • 1+ yrs
Organisational Skills • 1+ yrs
Communication Skills • 1+ yrs

Experience

3-5 years

How this role is positioned

Role classification

Job domains

Sales & Business Dev
Real Estate & Facilities

Industries

Real Estate & PropTech

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationSingapore, Singapore, Singapore
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalLow3/10
cognitiveHigh8/10
executionHigh8/10
creativityMedium6/10
uncertaintyMedium6/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

HDB

Team size

Growing team

Location

Singapore, Singapore, Singapore

The Housing & Development Board (HDB) is Singapore's public housing authority, responsible for planning, developing, and managing public housing for the nation.

Estate Manager

Singapore, Singapore, SingaporeFull Time