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Regional hiringpublishedExternal employer
GGlobalco
GlobalcoTechnology & IT

Process Associate

Location

Hyderabad, Telangana, India

Work type

Onsite

Employment

Full Time

Experience

0-2 years

Compensation

Compensation not disclosed

Posted

17h ago

Summary and responsibilities

Role overview

Summary

The Process Associate will support various business processes by ensuring accuracy, compliance, and timely execution of tasks. This role involves working rotational shifts, maintaining process efficiency, and adhering to quality standards.

Job Summary:

We are seeking a motivated and detail-oriented Process Associate to join our team. The Process Associate will be responsible for supporting various business processes by ensuring accuracy, compliance, and timely execution of tasks. This role requires adaptability to rotational shifts and a focus on maintaining process efficiency and quality.

Key Responsibilities:

  • Execute assigned processes accurately and efficiently according to service level agreements (SLAs).

  • Monitor and maintain quality standards, ensuring compliance with company policies and regulatory requirements.

  • Update and maintain records and reports as needed.

  • Communicate effectively with team members, supervisors, and customers when required.

  • Identify process improvements and escalate process gaps or issues.

  • Adhere to rotational shift schedules including night shifts.

Qualifications:

  • High school diploma or equivalent required; Bachelor's degree preferred.

  • Prior experience in BPO, customer service, or process-oriented roles is advantageous.

  • Strong communication and interpersonal skills.

  • Ability to work in a rotational shift environment with flexibility.

  • Basic computer skills and proficiency in Google Workspace.

  • Attention to detail and problem-solving abilities.

Skills and Competencies:

  • Time management and organizational skills.

  • Team player with a positive attitude.

  • Adaptability and willingness to learn.

  • Customer-centric mindset.

Compensation:

Compensation package competitive based on experience and industry standards for the location

Updated 17h ago

Candidate fit

Skills and qualifications

Additional skills

Accuracy • 1+ yrs
Compliance • 1+ yrs
Process Efficiency • 1+ yrs
Quality Monitoring • 1+ yrs
Communication • 1+ yrs
Google Workspace • 1+ yrs
Attention to detail • 1+ yrs
Problem-solving • 1+ yrs

Experience

0-2 years

How this role is positioned

Role classification

Job domains

Operations

Industries

Technology & IT

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationHyderabad, Telangana, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium5/10
physicalLow3/10
cognitiveMedium6/10
executionHigh8/10
creativityLow2/10
uncertaintyLow3/10
communicationMedium6/10

Context on the employer

Company snapshot

Company

Globalco

Team size

Growing team

Location

Hyderabad, Telangana, India

Globalco builds and operates hybrid human-machine workforces that help organizations execute, automate, and scale complex knowledge work. We combine elite global talent, enterprise-grade infrastructure, and AI systems to deliver outstanding outcomes incredibly fast.

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Process Associate

Hyderabad, Telangana, IndiaFull Time