Guest Relations Team Member
Location
Indianapolis, Indiana, United States
Work type
Onsite
Employment
Part Time
Experience
0-1 years
Compensation
$13 - $13 per hour
Posted
3h ago
Summary and responsibilities
Role overview
Summary
Join the Guest Relations Team at the Indianapolis Zoo, where you'll be responsible for selling tickets, managing operations, and providing exceptional customer service to enhance the visitor experience. This role involves working in various areas, ensuring overall visitor satisfaction, and contributing to the Zoo's mission.
Put the FUN back into work and join our Guest Relations Team! From selling tickets for parking, rides, and general admission, to providing exemplary customer service to our guests, our part-time variable hourly (29 hours or less per week) Guest Relations Team Members are essential to our guest's experience.
Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Though this position is not responsible for animal care, our Guest Relations team is vital to the Zoo's operations. By providing above and beyond customer service, each team member impacts our guest's overall experience. A cooperative and team-oriented personality, along with a friendly and courteous attitude is highly desirable. Though this is an entry level position, any experience working in customer service is a plus! Pay rate for this exciting position is $13.00/ hr.
Responsibilities include, but are not limited to:
Responsible for working in the following areas- ride ticket booths selling tickets for our attractions and animal feeds, the rental area, collecting parking fees, monitoring butterfly doors in the conservatory, driving the staff shuttle, being an attendant/ greeter at the Shark Touch Tank, Dolphin presentation greeter, South Lot, exit cart, and greet for special events.
Ensures overall visitor satisfaction.
Performs a wide range of tasks including, but not limited to, sales, register operations, crowd control, grounds maintenance, and possible attractions duties.
Creates value for each and every guest by suggestive selling.
Must enjoy working as a team but be able to work independently as well.
Why should you apply?
Free admission for employees with the option of bringing up to four (4) family members/ friends.
Flexible scheduling (Student & Retiree Friendly).
Complimentary Zoo passes.
Free admission and discounts to other downtown culture venues such as the Children's Museum, Indiana Beach Amusement Park, Holiday World & Splashin' Safari, and so much more!
Complimentary parking for downtown events and access to local colleges.
Unique, FUN working environment. How many people can say they are able to visit a tiger or a red panda on their lunch break?
Updated 3h ago
Candidate fit
Skills and qualifications
Additional skills
Experience
0-1 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Part Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
$13 - $13 per hour
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Indianapolis Zoo
Team size
Growing team
Location
Indianapolis, Indiana, United States
The Indianapolis Zoo is committed to advancing its mission to protect nature and inspire people to care for our world.
Popular Domains
Explore opportunities across specialized functional areas.
Trending Industries
Discover roles in the world's most innovative sectors.
Guest Relations Team Member
Indianapolis, Indiana, United States • Part Time