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Regional hiringpublishedExternal employer
SESchneider Electric
Schneider ElectricIndustrial Automation

Service Engineer

IoT & Digital

Location

Mumbai, India

Work type

Field

Employment

Full Time

Experience

3-4 years

Compensation

Compensation not disclosed

Posted

1d ago

Summary and responsibilities

Role overview

Summary

The Service Engineer will advise customers on optimizing their installed base, lead small service projects, and perform audits of electrical systems. They will also provide technical explanations of Eco-struxure offers, document site information, and develop innovative solutions to technical problems, while identifying new business opportunities.

Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.

Leads or contributes to Services small projects coordination and execution on customer site (end of life, modernization, upgrade, ).

Perform basic audits of customer s electrical systems and equipment.

Understand Eco-struxure offer and provide technical explanation to Customers.

Document all required information for each site (technical report).

Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.

Develop innovative solutions to more complex technical problems that arise during start-up.

Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.

Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.

When at customer site, looks for other business opportunities outside current scope of work and lead them to the sales team.

Is in permanent coordination with his/her planner/coordinator for smooth execution of on-site activities.

Will escalate to Services technical expert in the countries as needed when unable to solve a technical issue.

Perform Services Operations by providing best in class customer experience and promote Schneider signature.

Must comply with all safety policies, practices, and procedures.

Updated 1d ago

Candidate fit

Skills and qualifications

Additional skills

electrical protection system • 1+ yrs
SCADA communication • 1+ yrs
Electrical equipment safety parameters • 1+ yrs
relay • 1+ yrs
switchgear • 1+ yrs
transformer • 1+ yrs
Motor operation industry application • 1+ yrs
Modbus/Profibus communication • 1+ yrs
IEC 61850 protocol • 1+ yrs
Ethernet switch • 1+ yrs
Gateway • 1+ yrs
Router • 1+ yrs
digital network • 1+ yrs
system architecture • 1+ yrs
cybersecurity • 1+ yrs
data flow through cloud • 1+ yrs
Analytical skills • 1+ yrs
troubleshooting skills • 1+ yrs
communication skill • 1+ yrs
team player • 1+ yrs
working under pressure • 1+ yrs
business acumen • 1+ yrs
organizational skills • 1+ yrs
presentation skills • 1+ yrs
customer relations • 1+ yrs
customer interaction • 1+ yrs
SCADA • 1+ yrs
Modbus • 1+ yrs
Profibus • 1+ yrs
IEC 61850 • 1+ yrs
Ethernet • 1+ yrs

Experience

3-4 years

How this role is positioned

Role classification

Job domains

Software Engineering

Industries

Technology & IT

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationMumbai, India
Work typeField
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalMedium5/10
cognitiveHigh8/10
executionHigh8/10
creativityMedium6/10
uncertaintyMedium6/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Schneider Electric

Team size

Growing team

Location

Mumbai, India

Schneider Electric

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Service Engineer

Mumbai, IndiaFull Time