Service Engineer
IoT & Digital
Location
Mumbai, India
Work type
Field
Employment
Full Time
Experience
3-4 years
Compensation
Compensation not disclosed
Posted
1d ago
Summary and responsibilities
Role overview
Summary
The Service Engineer will advise customers on optimizing their installed base, lead small service projects, and perform audits of electrical systems. They will also provide technical explanations of Eco-struxure offers, document site information, and develop innovative solutions to technical problems, while identifying new business opportunities.
Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.
Leads or contributes to Services small projects coordination and execution on customer site (end of life, modernization, upgrade, ).
Perform basic audits of customer s electrical systems and equipment.
Understand Eco-struxure offer and provide technical explanation to Customers.
Document all required information for each site (technical report).
Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
Develop innovative solutions to more complex technical problems that arise during start-up.
Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
When at customer site, looks for other business opportunities outside current scope of work and lead them to the sales team.
Is in permanent coordination with his/her planner/coordinator for smooth execution of on-site activities.
Will escalate to Services technical expert in the countries as needed when unable to solve a technical issue.
Perform Services Operations by providing best in class customer experience and promote Schneider signature.
Must comply with all safety policies, practices, and procedures.
Updated 1d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
3-4 years
How this role is positioned
Role classification
Job domains
Industries
Employment
Full Time
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Schneider Electric
Team size
Growing team
Location
Mumbai, India
Schneider Electric
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Service Engineer
Mumbai, India • Full Time