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Regional hiringpublishedExternal employer
MBMarriott Bonvey
Marriott BonveyHotels

Guest Environment Expert

Location

Nashville, Tennessee, United States

Work type

Onsite

Employment

Full Time

Experience

0-2 years

Compensation

Compensation not disclosed

Posted

19h ago

Summary and responsibilities

Role overview

Summary

Guest Environment Experts are responsible for maintaining the cleanliness and appearance of the entire hotel, ensuring a memorable and unique experience for guests. This role involves a wide range of housekeeping functions, including delivering guest requests, stocking carts, and cleaning rooms and public spaces, while upholding quality standards and professional conduct.

POSITION SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Updated 19h ago

Candidate fit

Skills and qualifications

Additional skills

Housekeeping • 1+ yrs
Cleaning • 1+ yrs
Guest Services • 1+ yrs
Attention to Detail • 1+ yrs
Following Procedures • 1+ yrs
Quality Standards • 1+ yrs
Professionalism • 1+ yrs
Physical Stamina • 1+ yrs

Experience

0-2 years

How this role is positioned

Role classification

Job domains

Operations

Industries

Wildlife & Conservation

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

Compensation not disclosed

VisibilityShared on listing
CurrencyUSD
PeriodYearly

Location, schedule, and role shape

Work setup

Work conditions

Primary locationNashville, Tennessee, United States
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleMedium7/10
physicalHigh9/10
cognitiveMedium5/10
executionHigh8/10
creativityLow2/10
uncertaintyLow3/10
communicationMedium6/10

Context on the employer

Company snapshot

Company

Marriott Bonvey

Team size

Growing team

Location

Nashville, Tennessee, United States

W Nashville is part of W Hotels, a brand under Marriott International, dedicated to igniting curiosity and expanding worlds for guests. W Hotels are known for reinventing luxury norms globally with a "Whatever/Whenever" service philosophy, fostering an environment where unique backgrounds are valued and celebrated.

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Guest Environment Expert

Nashville, Tennessee, United StatesFull Time