Intern
Operations
Location
Assam, India
Work type
Onsite
Employment
Internship
Experience
Experience flexible
Compensation
Compensation not disclosed
Posted
4d ago
Summary and responsibilities
Role overview
Summary
This Operations Intern role focuses on testing, enhancing, and maintaining business technology systems and workflows. Key responsibilities include identifying and reporting bugs, documenting issues, and assisting in building and modifying operational workflows and automation rules.
Your Role
Testing workflows, automations, and system processes across various business tools to ensure functional integrity.
Identifying and reporting bugs, process inefficiencies, and unexpected edge cases within live systems.
Documenting issues clearly with detailed reproduction steps, expected outcomes, and discrepancies.
Assisting in building, modifying, and maintaining operational workflows and automation rules.
Supporting basic customization tasks involving low-code platforms, scripting adjustments, or configuration changes.
Validating data and functionality of system integrations, including APIs, webhooks, and third-party tool connections.
Assisting during system deployment cycles and performing post-deployment validation and quality assurance checks.
Maintaining clear, up-to-date technical documentation for new processes, workflow designs, and system fixes.
About You
The company is looking for:
Basic familiarity or strong interest in CRM systems or other structured business application tools.
Exceptional logical thinking and strong problem-solving orientation.
Very high attention to detail and a methodical approach to testing and documentation.
Conceptual understanding of system connections, including basic knowledge of APIs, webhooks, or automation tool logic.
Interest in low-code/no-code platforms or basic scripting (preferred).
Good verbal and written communication skills for clear and concise technical issue reporting.
Proactive, self-driven, and capable of working independently on assigned tasks.
Comfortable working on real, production-level tasks and accountable for quality.
Demonstrated ability to take ownership of projects and follow tasks through to completion.
Strong willingness to learn quickly and adapt to fast-paced operational environments.
Attendance and punctuality, positive attitude and behavior in the workplace, communication skills, problem-solving ability, and ability to work/deliver under pressure.
Training & Development
Hands-on experience with real business systems, complex workflows, and production data.
Direct exposure to system automation techniques, integrations, and management of internal operational tools.
Practical understanding of how technology infrastructure supports and scales core business operations.
Experience working systematically within a production environment, adhering to quality and deployment standards.
Qualifications & other requirements
You should have or be completing the following to apply for this opportunity.
Qualification level
Bachelor or higher
Study field (any)
Business & Management
Business
Business Administration
Business Information Systems
Commerce
International Business
Management
Marketing & Advertising
Project Management
Public Relations
IT & Computer Science
Artificial Intelligence
Computer Science
Computer Systems and Networks
Data Science
Design & User Experience
Software Engineering
Creative Arts
Communication
Hiring criteria
Experience requirement: No experience required
Working rights
Indian Citizen +more
Study fields
Business & Management +more
Degree types
Bachelor or higher
Updated 4d ago
Candidate fit
Skills and qualifications
Additional skills
Experience
Experience flexible
How this role is positioned
Role classification
Job domains
Industries
Employment
Internship
Contract duration
Permanent
Hiring type
Direct
Global hiring
Location specific
Offer details
Compensation and benefits
Compensation
Compensation not disclosed
Location, schedule, and role shape
Work setup
Work conditions
Bandwidth profile
Context on the employer
Company snapshot
Company
Ketto
Team size
Growing team
Location
Assam, India
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Intern
Assam, India • Internship