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Regional hiringpublishedExternal employer
SMSpes Manning
Spes ManningBPO

Customer Support Associate

International BPO

Location

Kharadi, Maharashtra, India

Work type

Onsite

Employment

Full Time

Experience

0-1 years

Compensation

₹3L - ₹7L per year

Posted

2d ago

Summary and responsibilities

Role overview

Summary

Responsible for responding to customer inquiries via voice, blended, and chat channels, and identifying root causes to efficiently resolve customer issues.

JOB DESCRIPTION

GREAT OPPORTUNITY FOR FRESHER's

POSITION - Customer Support Associate

Location; Kharadi , Viman nagar , Yerwada , Hinjewadi (PUNE)

Type Full Time

Roles & Responsibilities:

  • Responding to Customer Inquiries: Addressing questions via Voice , Blended & Chat

  • Problem Solving: Identifying the root cause of customer issues and finding efficient resolutions.

*Education -UG & Graduate Freshers

*Freshers Salary - 18k to 24k + Incentives on performance based +PF +Allowance

*Experience -

*Package Upto - 3lpa to 6.5lpa (30% hike)

In Hand - 20k to 49k (30% hike) + Incentives on performance based +PF +Allowance

*Shifts- Uk , US , Rotational

*Days of Working - 5 Days

*Week Off- 2 Days

*BOTH SIDE CAB FACILITY

*WE DON'T CHARGE

* Note- No Virtual Rounds will be conducted (Immediate Joining)

Interested Candidates Can call or share their updated CV on below mentioned details.

Contact Person : HR AKANKSHA - 8956822344

akanksha.pardeshi@spes.in

Reference Are Highly appreciated!!!!!

Updated 2d ago

Candidate fit

Skills and qualifications

Additional skills

Customer Service • 1+ yrs
Problem Solving • 1+ yrs
Voice Support • 1+ yrs
Chat Support • 1+ yrs
Blended Support • 1+ yrs

Experience

0-1 years

How this role is positioned

Role classification

Job domains

Other

Industries

Telecom

Employment

Full Time

Contract duration

Permanent

Hiring type

Direct

Global hiring

Location specific

Offer details

Compensation and benefits

Compensation

₹3L - ₹7L per year

VisibilityShared on listing
CurrencyINR
PeriodYearly

Benefits and perks

Gym / Fitness Allowance

Location, schedule, and role shape

Work setup

Work conditions

Primary locationKharadi, Maharashtra, India
Work typeOnsite
Global hiringNo

Bandwidth profile

peopleHigh8/10
physicalLow2/10
cognitiveMedium6/10
executionMedium7/10
creativityLow3/10
uncertaintyMedium5/10
communicationHigh8/10

Context on the employer

Company snapshot

Company

Spes Manning

Team size

Growing team

Location

Kharadi, Maharashtra, India

Customer Support Associate

Kharadi, Maharashtra, IndiaFull Time